Help & FAQ

There's no password. Go to noticeteam.com, enter your email, and we'll email you a short sign-in code. Type it in and you're in. You stay signed in, so you'll rarely need to do this again on the same device.

Give it a minute and check your spam/junk folder. Make sure you entered the same email your church used to add you. If it still hasn't arrived, ask your church admin to re-send your invite or fix your email address. They can do both from the People screen.

Notice is invite-only. Your church admin needs to add you first. Once they do, you'll be able to sign in with that email.

Your church admin controls who can see each section. Ask them to give you Care or Team access. They do it in a couple of taps from the People screen.

Tap the 🔔 bell in the top bar and allow notifications when your device asks. You'll then get reminders, like a care follow-up that's due, or a task nudge.

On iPhone, first add Notice to your Home Screen and open it from that icon. Apple only allows notifications from the installed app. If notifications were blocked before, turn them back on for Notice in your device's Settings, then tap the bell again.

Today is your personalized starting point. It gathers the tasks assigned to you and the people you're following up with into one short list (“here's what needs you first”) so you don't have to hunt across Team and Care to see your day. Use the Today / Team / Care switch at the top to move between them.

Notice Team is your staff's shared tasks and meeting notes. Notice Care is for pastoral care: tracking who needs a follow-up so no one slips through the cracks. If you have access to both, a Today / Team / Care switch appears at the top; tap it to move between them.

Only people in your church who have access to that section. Care notes are confidential and never shared with any other church. You can also keep a Care note private. See our Privacy Policy and Terms of Service.

Yes. Once installed and opened with a connection at least once, Notice opens without a signal and shows your data from your last visit.

You can also make changes offline: add and update tasks, meetings, comments and Later items in Team; log notes, update follow-ups and add or edit people in Care. Changes are saved on your device and sync on their own when you're back online. If someone else changed the same thing while you were offline, Notice shows you both versions and asks which to keep.

A few things need a connection: meeting recordings and drafting tasks from them, managing the team roster, notifications setup, sharing by email and CSV import.

Yes. Tap your initials in the top-right corner and choose an Appearance: Auto follows your phone or computer's light/dark setting, while Light or Dark keeps Notice that way. The choice is saved on each device, so your phone and computer can differ.

Yes. Tap your initials in the top-right corner and pick a Text size: four sizes from small to larger. It changes Today, Team and Care together and is saved on each device.

Tap your initials in the top-right corner, then Sign out. If you made changes offline that haven't synced yet, Notice warns you first, because signing out removes them from that device. You can sign back in anytime with a fresh code.

On Tasks, tap the + button, give it a title, and set an owner, priority, and due date. It shows up for everyone on your team. Open a task to change its status or attach files.

Open Meetings and tap +. Add a title, the date, who was there, and your notes, then tap Add Meeting. Open a meeting to read its notes, attach files (PDFs, documents, spreadsheets, slides and photos, up to 10 MB each), and add comments your team can see.

Yes. Notice doesn't record the meeting itself: record it on your phone or computer (Voice Memos works well), then upload the audio file.

• On Meetings, tap the microphone button, then Choose audio file. On a computer you can also drag the file onto that box. Files can be up to 50 MB (about 90 minutes of audio).
• Notice transcribes it, then asks who each speaker was. Pick each person from your team, or choose Someone else… and type a name.
• It drafts tasks and Later items. Untick anything you don't want, set each task's owner, and tap Import Selected. Tasks without a due date are set for a week out.

Notice also saves a meeting with the full notes and attendees, linked to the tasks it created. A long meeting can take a few minutes; you can leave the screen and come back.

From Voice Memos on iPhone: open the recording, tap ••• → Share → Save to Files. Then tap Choose audio file and pick it from Browse.

Later is for ideas and questions to come back to that aren't tasks yet. Open Later and tap + to add one, with notes and, if you like, a link to the meeting it came from. When it's time to act, tap Make Task to turn it into a task.

Tap the gear (Team settings) at the top, then Open next to Archive. Or, on the task list, tap the filter button next to the search box, then Archived. From there you can restore a task, or archive completed tasks for everyone or for one person.

Find the person (or add them), tap + Note, choose the type and severity, and add a short note. You can assign a follow-up and set a “Follow up by” date. It'll resurface and notify whoever it's assigned to on that day.

On a phone, tap the → button on the card. On a computer, drag the card (grab it anywhere, or by the dots next to the name) and drop it anywhere in the Pending, In Progress or Completed column. On an iPad or other tablet, press and hold the card for a moment, then drag. Either way, you can add a short note about what happened, or skip it.

Each note on a person's profile keeps its whole follow-up history: who moved it, when, and what they wrote.

Tap + Update on the follow-up card, or + Add an update under the note on the person's profile, and write what's happening now (like “home from the hospital”). Updates show in the note's history with your name and the date, and the latest one shows on the card.

On an open follow-up, tap Ask on its card in Follow-Ups, or Ask volunteers under the note on the person's profile. Pick a saved group (like your meal team) or type email addresses, add any details volunteers need, and tap Send. Each person gets their own email with the person's name, phone and the note, plus two buttons: I'll take it and Done. Volunteers don't need an account.

When someone taps I'll take it, the follow-up moves to In Progress with their name (marked “volunteer”) in its history, and you get an email and a notification. More than one person can say yes. When anyone taps Done, the follow-up is marked Completed. If a volunteer replies to the email, it comes to you. Links stop working after 30 days. Only notes the whole Care team can see can be sent; confidential notes stay in Notice.

Under Requests in Care, with a count of new ones. Each shows the request, any name, email or phone the person left, and who they said may see it. Tap Add as note to pick the person (or add them as someone new); Log a Note opens with their words already filled in. Or tap Dismiss. Nothing is deleted: handled requests are kept under Show handled requests, and a dismissed one can be brought back. Requests marked Pastors only are seen only by church admins, and become an Admins note when added. To turn the form on, see the request form.

Yes. A church admin can add them from Log a Note: tap Add option at the end of the Type or Follow-up action choices, give it a name and pick an icon. Everyone on the Care team sees it right away, and reports and the home filter include it. Names can't be changed later, because notes keep them, but an admin can hide an option or change the order under People & seats → Care note types and follow-up actions. Hiding one only stops it being offered for new notes.

Yes. When you log a note, choose Who can see this note: the whole Care team (the default), Admins (church admins on the Care team, plus you), or Only me. Confidential notes carry an “Admins only” or “Only you” badge, and they're never included when someone uses Share to email a person's summary or Ask volunteers. Only the person who wrote a note can change who sees it. A follow-up on a confidential note can only be assigned to someone who's allowed to see it.

Open someone in Care and tap + Add a date. Pick Birthday, Anniversary, Baptism, or Other (for dates like the loss of a loved one or a surgery) and choose the date. Dates today, tomorrow and the day after appear under Coming up on the Care home screen, with ages and years, and the week's dates are listed in the Monday Care email. Tap a date on someone's profile to change or delete it.

Yes. Notice keeps the earlier version whenever a note is changed or deleted, and when a person is deleted it keeps their notes and dates too. The person who wrote a note can always see its history, and a church admin can put back an earlier version or a deleted note or person. See restoring notes and people.

Tap People. Under Invite someone, enter their email and name, tick Team, Care ($10/user) and/or Admin, and tap Invite. Everyone you invite is on Team by default at no per-seat cost; for a Care-only volunteer (an elder or deacon), untick Team.

Under Current people, tick or untick Team and Care to change someone's access, or use Re-invite, Fix email or Remove.

Yes. Open People and find Sync people from your church software:

• Planning Center: tap Connect Planning Center and approve Notice on Planning Center's page.
• Elvanto: tap Connect Elvanto and approve Notice on Elvanto's page, or paste your Elvanto API key (from Settings → Account Settings in Elvanto).
• Breeze: tap Connect Breeze, type your Breeze web address (like yourchurch.breezechms.com) and paste the API key, which the Breeze account owner finds under Manage Account → API Key.

Then tap Sync now. Active people come into Care with their email, phone, birthday and anniversary, in the Regular Attender category (change it anytime). Breeze has no built-in anniversary, so Notice brings one in only if your Breeze profile has a date field named Anniversary (or Wedding Date, Marriage Date, Wedding Anniversary).

Anyone already in Care with exactly the same name is matched instead of added twice. Email and phone are never used to match, because families often share them. If Notice isn't sure, it adds the person rather than risk putting one person's notes under another's name.

After the first sync, Notice refreshes your people every night. It never renames someone who has care notes. It only reads from your church software and never changes anything there, and birthdays or anniversaries you enter by hand in Notice are never overwritten.

People marked deceased in your church software aren't brought in. If someone already in Care is archived, deleted or marked deceased there, Notice hides them in Care (it never deletes them, so their notes stay); if they come back, Notice unhides them. Anyone you unhide by hand stays visible.

Open People & seats and switch on Accept requests under Care & prayer request form. You'll get a link to share, a QR code to download for the bulletin or a slide, and website code to paste into your church's website (use your site builder's “HTML” or “embed” block). Anyone can send a prayer request or a care need, with or without their name, and choose who may see it. Requests appear in Care under Requests, and Care admins get an email when one comes in (never what it says). If a link is ever misused, tap Make a new link; the old link, QR code and website code stop working.

Church admins see a Note history section on each person's Care profile with every earlier version and any deleted notes, and a Recently deleted list (the last 90 days) at the bottom of People in Care. Tap Restore to put it back; a deleted person comes back with their notes and dates. What was there before the restore is kept as well. A note marked Only me stays visible only to its author, here too.

Yes. Notice keeps a history of who opened a person's Care profile and who added, changed, shared or deleted their notes and dates. Church admins who have Care can see it in the History section of each profile, and a church-wide Care activity list under People. The history records what was done and by whom, never the contents of a note.

Tap People; Billing is at the top. It shows your plan and, if you have Care, how many Care seats are in use. Tap + Add Care seat ($10/mo) for another seat, or Manage billing to change your plan, update your card or cancel on Stripe's secure page. Payment is handled by Stripe; Notice never stores your card.

Yes, anytime. Under People, go to Export your data and choose Team data, Care data or Everything. You get a ZIP of spreadsheet (CSV) files that open in Excel, Numbers or Google Sheets.

In your church's time zone: 8 AM for digests and follow-up reminders, 3 PM for “due soon”. Set the time zone under People → Time zone.